Navigate Change.
Elevate Performance.
ETC Consulting partners with organizations to lead complex transformations, build organizational effectiveness, and drive lasting adoption, from strategy through sustainment.
Engage. Transform. Change.®
What We Do
Consulting Services
Comprehensive change and organizational effectiveness solutions tailored to the unique needs of large, regulated enterprises.
Change Management
End-to-end change management built on the Prosci ADKAR methodology, covering change impact assessments, readiness strategies, adoption planning, and sustainment across large-scale enterprise transformations.
Organizational Effectiveness
Operating model design, organizational structure review, and workforce transformation to align people, processes, and capabilities with strategic business objectives.
Transformation Strategy
Strategic planning for enterprise-wide transformation programs, including current and future state process modeling, governance frameworks, and post-implementation support planning.
Readiness & Adoption
Structured readiness assessments, adoption gap analysis, value realization measurement, and targeted communications and training that minimize disruption and accelerate adoption.
Stakeholder Engagement
Executive advisory, stakeholder analysis, and strategic communications that build alignment across senior leaders, HR partners, and cross-functional teams in complex matrix environments.
PMO & Governance
Establishing change management standards, scalable frameworks, templates, and governance structures that drive consistency and sustainable operational excellence.
Prosci Certified
Change Practitioner
About
Omar Lloyd
President & Principal Consultant
Omar Lloyd is an organizational effectiveness and change management leader with over 15 years of experience partnering with senior executives and HR teams across Canada's largest regulated financial institutions, including Scotiabank, TD, BMO, RBC, and TELUS Health.
As a Prosci Certified Change Practitioner, Omar specializes in breaking down ambiguous, complex problems into clear, actionable strategies that guide organizations from current state to future state within challenging matrix environments.
Recognized as a trusted advisor with executive presence and structured problem-solving capabilities, Omar translates business strategy into people-centered organizational solutions that deliver measurable outcomes.
15+ Years
Leading enterprise change
6+ Major Institutions
Financial services & beyond
Prosci Certified
ADKAR Methodology
Technical PM
Technical Project Management Certified
Six Sigma Certified
Process excellence
RCA Trained
Root Cause Analysis
Trusted by Leaders Across Industries
Why ETC Consulting
The Difference We Bring
When transformation success is critical, organizations trust ETC Consulting to deliver with confidence.
Proven Track Record
Successfully led change for enterprise transformations affecting thousands of employees, including M&A integrations, payment modernization, and technology rollouts, with zero major incidents.
Executive Presence
Recognized as a trusted advisor to C-suite leaders and HR partners, delivering executive-ready strategic recommendations and facilitating complex problem-solving sessions.
Methodology-Driven
Prosci Certified in the ADKAR model and Six Sigma Certified, combining structured change frameworks with data-informed decision making for consistent, repeatable results.
Cross-Industry Expertise
Deep experience across financial services, insurance, health, telecommunications, and facilities management, with a clear understanding of the nuances of regulated, matrix environments.
End-to-End Ownership
From strategy and readiness through implementation and post-launch sustainment, we deliver complete change solutions rather than fragmented advice.
People-Centered Approach
We translate business strategy into meaningful people and organizational solutions that drive genuine adoption, reduce resistance, and deliver lasting outcomes.
Ready to Lead Change with Confidence?
Let's discuss how ETC Consulting can support your organization's next transformation.
Get in Touch